Can't get past step 1 in installation. Says turn off magic quotes. they're not on..

Question

I'm trying to install seotoaster to create a webshop.
I've managed to find the install but step 1 does all it's checks but there is a red triangle that says "Important! Make sure you turn OFF Magic quotes, either with the htacces that comes with the package or in your PHP.ini (Otherwise you will get a bunch of'\' in the templates when loading themes)."
I turned off magic quotes and have checked that they are off.
I click check again but it's still there..

Any ideas?

I'm totally new to this.

Answer 1

Hello poly pro,

Please, provide us with your error.log (or whatever php error log) file contents.
And it will be greate if you could provide us with output of phpinfo() function.

To do it please create php file that contanis just <?php phpinfo(); ?> in your web root directory, and open it in browser http://YOUR_DOMAIN/NAME_OF_FILE.php

If you are running the Apache web server, add this to the .htaccess file in toaster root:

php_flag log_errors On
php_flag ignore_repeated_errors On
php_value error_log /path/to/your/error/log/file

With this information we will be able to provide you with the technical support.

We are looking forward to your reply.
Kind regards,
Eugenie
SeoToaster Support

Comments

I pasted the above code into the .htaccess file and it gave an internal server error.

---

Not sure what you want off the php info page so here's a link.
http://www.polythenepro.com/info.php

---

Hello poly pro,

Thank you for the information provided.

First of all, please note that you just received a standard notification to make sure the Magic quotes are turned off. It is just one of the requirements of the installation process. You can find the list of requirements here http://www.polythenepro.com/install/

Then, we have noticed that you run PHP Version 5.3.29 although it is required to have PHP 5.3.3 or higher. Please update your PHP before installing the SeoToaster.

If you will still encounter any problems with the installation, please send us the error log, so we will be able to investigate this issue further.

Let us know if you have any other questions.

Best regards,
Eugenie
SeoToaster Support